February 12, 2018
Went to Mazda to purchase a used van. Met with Joe Rowe. He was extremely kind, polite and knowledgeable. He took us for a test drive, explained all the controls and made the experience fun. Jeremy helped with the finance portion of the purchase after making a final deal with Al. Yes! They work as a team at Mazda! They want to help all their customers be happy customers! Go see Joe Rowe for your next vehicle - new or used!
Orillia. 2012 Dodge Grand Caravan
February 7, 2018
For some reason, one day I woke up and thought to myself I would try and get a new car. A Friend of mine told me about this place. I knew he already bought a car here, so I decided why not? So I gave them a call and was transferred to Harvey. I told him what I was looking for and recommended some great cars. Being a tall guy, I knew I had to go with their bigger SUVs. They were able to get my Financial App approved so fast. Could not be any happier! Loving the new car already!
North Bay. 2017 CX-9
February 2, 2018
Would recommend this dealership to all my friends and family.... Jermey- is truly amazing, friendly and honest. He gets you the best for what you need to make your Mazda right. Mark- Great salesman and very honest. He was not pushy and honest. Andrew-( shop) very honest and will not lie. He’s very forward in what he is working with or on and has great communication skills. Jennifer- ( management) what a friendly person and was so welcoming when we arrived. And all other staff members are very nice. This is my 3rd Mazda from this dealership I will not go anywhere else when it comes to my Mazda’s... every time I go I get nothing but, the best. They are the most honest people to deal with and I have sent many friends and family members to this location just because I know they will get nothing but, the best and I really mean nothing but, the best. We live In Keswick, Ontario and I will drive the 1 and 15 mins to this dealership. Thank you so much for the best experiences
Shirlee & Brian. CX-9
February 1, 2018
Bought a new 2018 CX-5 GS from Harvey at Orillia Mazda in January. I traded in my 2012 Mazda 3 at a very fair price. Extremely happy with the service and the vehicle. Harvey was very knowledgeable and extremely easy to deal with. I was never rushed into making a decision at all. I highly recommend using Orillia Mazda and will continue to do so down the road.
January 18, 2018
I am really enjoying my new CX5. I have never owned Mazda before, and my entire experience was great. Jennifer, the dealer principal was amazing, she made everything easy and stress free. Jeremy , the business manager was also amazing. He was extremely knowledgeable, and very friendly. They both responded to emails almost immediately, and were able to answer any question I had. They were extremely fast in locating my vehicle. I would definitely recommend this dealership to anyone looking, and the CX5
Andrea, Minesing. CX-5
January 17, 2018
Great testimonials are often hard to come by, I wanted to take the time to thank Joe and Jeremy at the Orillia dealership. They diligently worked with me and helped me navigate the purchase of my first vehicle. They are both assets to this company and it shows. I appreciate you both for your candor and guidance through this journey. As well as the rest of the dealership for their kindness.
Haley, Orillia. Mazda3 Sport
January 7, 2018
I can't say enough about the Dealership and Staff. They are professional and thorough. Both Armand and Allan took the time to find exactly what I was looking for. They were not pushy by any means. I felt comfortable throughout the entire process and would recommend them as well as Mazda to anyone. Thanks again for the great Service!
Ryan B, Orillia. Mazda3
December 18, 2017
Jeremy and Mark were fantastic. Service was superior to any other dealership that I visited. No pressure sales, just friendly and helpful staff. I love the vehicle that I purchased. Lives up to all expectations that I had.
September 27, 2017
I like the sales approach, no pressure just very caring sales person...all the staff were friendly...my emails were answered promptly and Armand took the time to show me a few things in the car. When I said in the survy that I was not introduced to the service dept, I would like to point out that Armand did discuss servicing with me...I love the overall experience at Orillia Mazda. And would certainly introduce my friends if they need a vehicle. Am 99.99% satisfied...
Sonia J, Barrie, 2017 CX-5
August 31st, 2017
Armand, sales associate was very friendly, attentive and addressed my concerns. Jeremy from financing very friendly. Manager Alan delivered car quickly.
Tina L, Mazda 6
June 15th, 2017
Armand was awesome - very happy with his professionalism and attentiveness. I would highly recommend him to anyone interested in purchasing a vehicle.
Phil M. Bracebridge
April 3rd, 2017
Thank you, Thank you, Thank you to the team at Orillia Mazda. Without a doubt this family is over and above pleased with the care and professional work these guys! Armand, you are 1 in a million. Your put me at ease, allowing me to ask as many questions about my new purchase and your professionalism and knowledge was so wonderful...I would highly recommend Armand as your sales person, if you ever are looking at purchasing a vehicle from Orillia Mazda. The financing department was spectacular. Jeremy, you gave me peace of mind and ease when doing your magic with the financial piece. Talking money can be very stressful, and with your communication, extreme knowledge and fantastic personality, I hope that more clients have the opportunity to have the quality of your expertise. Thanks, Armand and Jeremy You Are The BEST, of the BEST!
Haliburton (Ontario), Mazda 5
February 1st, 2017
As a first time car 'buyer' I was very anxious about the process. Both Armand and Jeremy made me feel comfortable, and gave me the time I needed, without feeling pressure to make any decisions. Which was not my experience when dealing with other dealerships. I appreciated this very much, and would certainly recommend Armand & Jeremy to anyone! Thank you guys! :)
A, Midland, CX-5
January 18, 2017
I don't take time to write reviews. That said, Orillia Mazda has an extremely patient and knowledgeable team of experts who worked hard to ensure I got the best vehicle for the best price.
I don't know what sort of sorcery Allan, Armand & Jeremy are into, but you can bet they will get you the best deal for something you want or comfortably into something that you need. And that is certainly a feat in this highly competitive market.
Good job guys!
January 18, 2017
Well, originally i went into the dealership with my boyfriend who was looking at the Mazda CX-9. He was driving a Hyundai, his 3rd Hyundai, and had intended on purchasing another. But, we decided to check out Mazda anyway.. after we spoke with Armand, and drove the CX-9, he was in love. While waiting for prices, I glanced at the CX-5, just for fun, took it for a test drive. I have a 2015 GMC Terrain with all the bells and whistles, so really had NO intentions of purchasing a new vehicle. Low and behold, I fell IN LOVE with the CX-5. I just had to have it. So now as I wait a few days to take possession of the vehicle (as i am working long hours this week) I am beyond excited for my new car car :) and am very happy with the service from Orillia Mazda! I still cant believe that we went in for a simple look & inquiry and ended up purchasing 2 new vehicles! Thanks Orillia Mazda !
December 2, 2016
Armand was a great agent! Answerd my million questions, emailed me back and forth constantly about all my concerns which to be honest were probly a little annoying since it's my first car so some of them most people I'm sure already knew but he never made me feel dumb about it or feel like he was having to answer the same question he's been asked a million times. Very enthusiastic and went above and beyond I would say in customer service without any feeling that I was having to drag him along with me.
I would highly recommend him if a friend was interested in buying a car. 'I had a Mazda hatchback which is reason I came to Mazda first choice'.
Overall though amazing customer service and would highly recommend Armand and Orillia Mazda to my friends.
October 19, 2016
Armand, my sales consultant, was very professional, following up with me on the progress of my order and ensuring my satisfaction throughout the sales process. I will definitely recommend him and the dealership. Andrew, Barrie
The team at Orillia Mazda made me feel welcome from the moment I walked in the door. I went in to see what all the fuss was about with the CX-5 and quickly found out. After 2 months of car shopping, my search was over - thank you for making it such an easy decision! My first test drive was with the friendly and helpful Armand who was happy to introduce me to the many features in the 2016.5 CX-5. I was limited for time so had to go back to spend more time in the vehicle another day, which I was happy to do on my own. That sealed it for me. Allan continued with me where Armand wasn't able to when I went back and made the entire process so simple. Obviously passionate about the product, he had me selecting my colour and ending my car shopping quest with ease. Although I added some accessories quite last- minute, he had them ordered and installed quickly so when I picked up the car it was 100% ready to go. Armand, Allan and Jeremy worked to make sure all of my needs were met and we had a few laughs along the way. I particularly appreciated the time and effort taken to have someone pick me up at work on delivery day when I wasn't able to get there on my own. And the photos... thanks for the photo shoot upon pick up as well that I was able to share immediately with friends and family. Now, that is service! I was kidding with family and friends that I'd end up buying a vehicle based on a feeling, and that's exactly what happened. Thanks to Steve and the Orillia Mazda team for contributing to that feeling and exceeding my expectations!
See you again soon, L. Bracebridge
Armand, the sales consultant, was personable and professional. He went through the features of the vehicle in appropriate detail and he presented information comparing the vehicle to other makes of vehicles on my list. I did not feel pressured, but I felt well looked after during the test drive and purchase. He followed up appropriately on both occasions. I would feel comfortable purchasing another vehicle in the future from Armand. K
I really appreciated the straight forwardness and ease of completing the purchase process. Our Sales Consultant, Allan Lafontaine, was very friendly, professional and honest, unlike previous car purchases (from different car manufacturers). I felt completely comfortable that there was no game-playing going on, nor any kind of subterfuge at all. The same applies to Jeremy Richter, the Finance Manager. I always find car-buying to be a stressful event - given the magnitude of the purchase - but the experience at Orillia Mazda made this a most pleasant experience. Thank you for everything.
We chose Orillia Mazda because of the very good reviews shared on their website. Armand and Jeremy made us feel like friends!
The entire staff at Orillia Mazda were extremely helpful, polite, and friendly. Our salesperson Harvey made our experience easy. He was knowledgeable regarding all my questions (I had many!) and was caring enough to stay a couple of late nights to accommodate my husbands work hours. Jeremy went above board to assist with our financing and to make sure we understood all of the terms. Andrew helped me to put my special front mats and cargo mat in and was very polite. I have and will continue to convey their excellent service to friends and family. We are so happy with our new car, glad we came over to the Mazda family!
Mazda CX5 2016
I loved dealing with Allan, he was very knowledgable about Mazda. I will be recommending him to friends and family.
2015 Mazda 3 GS
Overall just a great experience. Small town dealership who took the time and made sure every aspect worked for both parties. Can't say enough about Allan and Drew who put the deal together, their knowledge and follow up. Regards.
2016 Mazda 6 GT
The sales team was wonderful! Harvey and Jeremy were extremely helpful and treated me like a friend not just the next sale. All of the other staff I was introduced were very nice and welcoming as well. This couldn't have been a more positive experience for me!
2016 CX-3 GS AWD
Allan was very good, the test car was warmed up and ready before I got there and he had all the information about the car I was interested in ready to go. I'm very happy with my new car.
2015 Mazda 3 GS
Harvey was patient, helpful, and concerned with satisfying our needs. It was a pleasure to deal with him. He is definitely an asset to the Orillia Mazda Dealership.
2016 Mazda CX-5 GS All Wheel Drive
Orillia mazda has been a fantastic dealership for myself and my family. Including my recent purchase... In total, we have purchased SEVEN vehicles from Orillia. I already have ambitions to get a new Mazda 3 when the next full makeover happens in 2018. I'll be sure to speak to my sales representative Allan Lafontaine to find it for me and see the finance Manager Jeremy Richter for any assistance i may need. This purchase however was paid in full up front. I have already recommended friends and co-workers to purchase from Orillia mazda and i will continue to do so.
2015 Mazda 3 GS
-Tiny Township, ON
We were at a dealership in Peterborough and were made to wait for over an hour to speak to someone about financing. The staff were not anywhere as friendly as the Orillia staff. My son really wanted us to buy a Mazda or we would have never stopped at the Orillia dealership. All the staff were friendly and introduced themselves and were very welcoming even though we were dealing with Harvey, even Derek came over and introduced himself. I will be using this dealership for all the maintenance on the car even if I have to drive 1 hour.
2016 Mazda CX-3 GS Al Wheel Drive
- Brechin, ON
As usual...my car was ready long before I requested it back, and it was washed. I wasn't expecting that...but greatly appreciated as I live on a mucky dirt road. Thank you as always!
2016 Mazda CX-5
- Orillia, ON
My father and I recently went to Orillia Mazda with intent to purchase a vehicle. We met Armand the Sales Consultant who was very nice to speak with. We had a certain budget and he took the time to introduce us to Drew the General Sales Manager who took the time to speak with us about pre-owned vehicles on there lot. We continued to talk with Armand on what was available. We took a 2012 Hyundai out for a test drive. The vehicle was presented in very clean state. Dad and I both enjoyed this vehicle. We do like Mazda and had both previously owned them however, there was nothing available in our price range. I wanted an SUV and we are extremely happy with the deal we made on the Hyundai. We all want a good deal and Orillia Mazda was very open to negotiating. We met with Jeremy the Finance Mgr who was also personable, actually all the staff there were extremely friendly. My father and I had been to a few dealers and we went back to Orillia Mazda to make our purchase. We would highly recommend this dealership, they stand by their value of customer satisfaction!!! Donna & Wayne Penetanguishene.
2012 Hyundai Tuscon
- Penetanguishene, ON
Armand my salesmen was super and very helpful I'm picky and he quoted on quite a few models before choosing the correct model that best suited my budget and needs Very patient and listened to all my needs Hats off to the whole team!!!!
2016 Mazda CX-3
- Orillia, ON
My goddaughter asked me to help her find a car and she was specific on what kind of car she wanted, Mazda CX-3. Using haggle first, I was contacted by Allan Lafontaine. He gave me prices and I wasn't satisfied at first with the pricing. Part of the problem in my mind I didn't understand. I was contacted by phone by Drew, the General Manager and we spoke. I explained what I wanted, what my god daughter could afford, and eventually we came to an agreement. Maybe it was the day, or my persuasiveness, but whatever, we mutually agreed. Everything was done by phone and email. That was Thursday. Saturday morning the car was picked up and it was bought, sight unseen. Not the first time we have purchased a vehicle this way. Checked car over, pristine condition, explained everything to my god daughter, her mother and I. It was smooth and they came from Aurora and I was from Gravenhurst. It was probably the best car buying experience I have ever gone through. Thanks Allan and Drew for all your help and making my 23 year old god daughter a very happy girl!
2016 Mazda CX-3
- Muskoka, ON
Armand, Jeremy and everyone
else was very friendly and helpful. Orillia Mazda provided great service. Sean
2015 Mazda 3
- Port Carling, ON
Armand, Jeremy and Drew left
us feeling that we have made a great choice in the purchase of our 2015 Mazda 3
and provided us with sufficient trade-in value for the 2011 Mazda 3. As sad as
we are to see Blue lighting go we are happy to welcome Red Rocket into our
family. Kudos to the boys at Mazda.
2015 Mazda 3
- Orillia, ON
Hi Armand, the 2014 Mazda 2 I
purchased is amazing. Thank you for your awesome service
2014 Mazda 2
- Orillia, ON
ZOOM ZOOM - Got my new Mazda in March. Cannot believe what a great vehicle it is -- I drive to Barrie each day and now save $10 per day in gas! Just had my first "check up" and the service was fantastic AND very affordable! See you on the roads!
2014 Mazda 3
- Bracebridge, ON
Orillia Mazda is the best place to purchase a vehicle.
2012 Mazda 3
- Barrie, On
Orillia Mazda is the most amazing dealership I have ever stepped foot in. Everyone there is so friendly, helpful and amazing! I bought my first car there -Mazda 3- and a few years later I traded it in for the Cx5. I have never had a less than amazing experience at Orillia Mazda! From sales to finance to service they are all amazing staff and I couldn't imagine buying a vehicle anywhere else. So THANK YOU Orillia Mazda!!
2014 Mazda CX-5
- Orillia, ON
Everyone was great...Armand my sales rep, Jeremy the financing expert and Stephen, the owner. I had been to several other dealerships looking for a vehicle. While they were all very helpful, I felt completely at ease - the frustration and stress of picking a new vehicle completely disappeared. It was a great experience.
- J, Orillia, ON